Your information
Privacy Policy
This Privacy Policy explains how information is handled when you browse the website, create an account, place an order, contact us or use store services.
Information we collect
We may collect information you provide directly, including your name, billing and shipping details, email address, phone number, account information, order details and messages. Technical information may include browser type, device information, IP address, cookies and website usage information.
How information is used
- Process, fulfil and support orders
- Maintain customer accounts and shopping-cart functions
- Communicate about orders, returns and service updates
- Improve website performance and customer experience
- Prevent fraud, abuse and security incidents
- Measure advertising and website performance where applicable
Payments
Enabled payment providers process checkout information according to their own privacy and security practices. Full payment-card details do not need to be stored directly by this website when payment is handled by the provider.
Cookies and analytics
Cookies and similar technologies may support essential website features, account sessions, shopping carts, analytics and advertising measurement. Where required, cookie choices can be managed through the available consent controls or browser settings.
Sharing information
Information may be shared with service providers that support hosting, payments, delivery, analytics, fraud prevention and customer service. Personal information is not sold as a standalone product.
Data retention
Information is retained only as reasonably necessary to process orders, provide support, maintain business records, meet legal obligations and resolve disputes.
Your choices and rights
You may request information about data associated with your account or order, subject to applicable requirements. Certain account details can also be updated through My Account.
Security
Reasonable administrative and technical safeguards are used to protect website and customer information. No online service can guarantee absolute security, so customers should protect their account credentials.
Policy updates
This policy may be updated when services, payment methods, advertising tools or legal requirements change. The latest published version applies.
Contact
For privacy questions or requests, email support@shark-beauty.com or use the Contact page.